Thema "Provided wrong address by mistake for my Wifi hotspot contract. How do I fix it?" in Archiv_Service-Sonstige

Provided wrong address by mistake for my Wifi hotspot contract. How do I fix it?

Rahul — Fri, 11 May 2018 13:34:42 GMT

Hello,

I previously purchased a Vodafone Wifi hotspot contract on May 7th. Unfortunately,

I provided wrong address (wrong pin code) for my contract. How do I change the address? The email from Vodafone does not contain any information such as the order number or username/pass that I can use to sign in. It mentions that I will get an order confirmation email in two days, but I have not yet received it (11th May).

Regards,

Rahul Gopinath

Re: Provided wrong address by mistake for my Wifi hotspot contract. How do I fix it?

Claudia — Sat, 12 May 2018 13:49:59 GMT

Hello Rahul,

please send me your address (both your real address and the one you mistakenly used when you made the contract) and the IBAN you gave us. If you received any hint of an order or customer number I will take it as well :). Put all those information in a private message and reply here.

Kind regards

Claudia