Thema "Re: How to cancel wifi hotspot contract before activation?" in Archiv_Service-Sonstige

How to cancel wifi hotspot contract before activation?

zindarod — Sat, 20 Apr 2019 13:10:42 GMT

On Friday, April 19th I registered for a WIFI Hotspot contract of 19 Euros per month. I have recieved an email that my application is being processed. Today a friend agreed to share his wifi with me, so I'd like to cancel my monthly contract before it's activated. On the online form it was mentioned that I can cancel my contract without giving any reason in the first 2 weeks of signing up.

I just don't know how to cancel this contract. Can someoone please guide me through this process? Thanks in advance.

Re: How to cancel wifi hotspot contract before activation?

Thomas — Sun, 21 Apr 2019 14:40:25 GMT

Hi zindarod,

let's take a look. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

Re: How to cancel wifi hotspot contract before activation?

zindarod — Sun, 21 Apr 2019 15:00:14 GMT

Hi Thomas,

I have sent you the details in PM. Thank you.

Re: How to cancel wifi hotspot contract before activation?

Thomas — Sun, 21 Apr 2019 16:51:18 GMT

Hi zindarod,

we've revoked the order. You will also receive a confirmation.

Regards

Thomas

Re: How to cancel wifi hotspot contract before activation?

zindarod — Wed, 24 Apr 2019 03:35:33 GMT

Thank you Thomas for your help. I've not recieved a confirmation email as of yet but I am hoping I will recieve one in the coming days.

Regards,

zindarod

Re: How to cancel wifi hotspot contract before activation?

Grit — Thu, 25 Apr 2019 06:34:50 GMT

Hello zindarod,

since you have not verified your e-mail address, we cannot send you a confirmation by e-mail. You will get it by letter.

Regards

Grit

Re: How to cancel wifi hotspot contract before activation?

zindarod — Fri, 26 Apr 2019 14:34:44 GMT

Hi Grit,

I would gladly verify my email address but unfortunately I haven't recieved any verification link from Vodafone. Could you please tell me how to verify my email?

Regards,

zindarod

Re: How to cancel wifi hotspot contract before activation?

Tina — Sun, 28 Apr 2019 14:18:15 GMT

Hello zindarod,

please send me your e-mail-address in a private message.

Best regards

Tina