Thema "Re: Wifi Hotspot Flat cancelation" in Archiv_Service-Sonstige

Wifi Hotspot Flat cancelation

mememe — Wed, 27 Mar 2019 14:27:44 GMT

I haven't been successful try to use the contact form to cancel my Wifi Hotspot Flat service.

1. There is no "Hotspot" selection.

2. Being instructed to use "Mobile", but I don't have a Vodafone mobile number

3. Under "DSL", the form won't submit and complains of my form being incorrect.

Can someone please help me cancel my service?

Thomas — Thu, 28 Mar 2019 07:52:18 GMT

Hi mememe,

you've come to the right place. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

Thomas — Tue, 16 Apr 2019 13:06:07 GMT

Hi mememe,

we have processed the cancellation as soon as possible. You will also receive a confirmation.

Regards

Thomas

mememe — Fri, 19 Apr 2019 11:45:52 GMT

Thanks Thomas. Will I receive a confirmation via email? (I haven't received it yet).

Thomas — Sun, 21 Apr 2019 13:57:21 GMT

Hi mememe,

you'll get the letter by post.

Regards

Thomas