Whatsapp calls drop on Kabel modem Wi-Fi

Debayan — Sat, 04 Jul 2020 19:36:36 GMT

Hello,

I live in Niendorf, Hamburg. I recently got a Vodafone cable modem. Whatsapp calls keep dropping after every few seconds on the WiFi. The calls work fine on 4G. I also get speeds of up to 20 Mbps on WiFi and 50 Mbps on LAN, so speed it not the issue. Is it possible that the firewall on the model blocks UDP packets, which are essential for Whatsapp calling?

Re: Whatsapp calls drop on Kabel model Wi-Fi

Jens — Mon, 06 Jul 2020 09:20:04 GMT

Hello Debayan,

what cable-router did you use? Did you have tested a factory reset and then with standard settings?

Regards

Jens

Thema "Re: Whatsapp calls drop on Kabel model Wi-Fi" in Archiv_Mein Vodafone-Mein Kabel-E-Mail

Whatsapp calls drop on Kabel modem Wi-Fi

Re: Whatsapp calls drop on Kabel model Wi-Fi