Thema "Betreff: Can't "Vertrag oder Teilnehmer hinzufügen" keep getting a "sorry something went wrong try again later" message every time" in Archiv_Mein Vodafone-Mein Kabel-E-Mail

Can't "Vertrag oder Teilnehmer hinzufügen" keep getting a "sorry something went wrong try again later" message every time

SimonaB — Sun, 10 Nov 2019 18:41:45 GMT

Hello, sorry for English!

This is regarding mobile.

Long story short, my initial contract had to be cancelled before I even used my SIM card due to data entry errors from the Vodafone side and the SIM not working - I had no service. I already had MeinVodafone connected to this old phone number and contract. I just got my new phone number and contract - same customer number. I have tried adding this new phone number/contract many times and go past the "Vertrag benennen" page and every time I get the "sorry something went wrong try again later" message. I'm not sure what the issue is.

Please help!

Betreff: Can't "Vertrag oder Teilnehmer hinzufügen" keep getting a "sorry something went wrong try again later" message every time

Dave — Tue, 12 Nov 2019 11:19:10 GMT

Hi Simona,

from @MichaM i got the information that you have some trouble to add your contract to MeinVodafone. I corrected this now. Can you please login to MeinVodafone and have a look? Is everything fine now?

best

Dave

Betreff: Can't "Vertrag oder Teilnehmer hinzufügen" keep getting a "sorry something went wrong try again later" message every time

SimonaB — Tue, 12 Nov 2019 18:17:55 GMT

My new contract has been added! Thank you so much you have been very fast and very helpful.