https://forum.vodafone.de/t5/Archiv-Mein-Vodafone-Mein-Kabel/Worst-customer-service/m-p/1979135#M41353 DSL or Cable? Sun, 28 Jul 2019 07:55:33 GMT Jojo111 2019-07-28T07:55:33Z https://forum.vodafone.de/t5/Archiv-Mein-Vodafone-Mein-Kabel/Worst-customer-service/m-p/1978678#M41351 Vodafone gives the worst customer service I have seen. I had organised a house move with Vodafone, everything was planned, they sent me a message stating I should remain home from 12 to 1700 hrs for the appointment; guess the Technician never arrived. Vodafone charges 59 euros for another appointment. Will Vodafone now pay me 59 euros because they didnt keep their side of the promise...... on top of that still no internet at home. these guys are a joke Fri, 26 Jul 2019 20:49:46 GMT https://forum.vodafone.de/t5/Archiv-Mein-Vodafone-Mein-Kabel/Worst-customer-service/m-p/1978678#M41351 worstservice 2019-07-26T20:49:46Z https://forum.vodafone.de/t5/Archiv-Mein-Vodafone-Mein-Kabel/Worst-customer-service/m-p/1978736#M41352 <P>Have you tried setting up the router after that date? Maybe the technician could set up the line to your outlet without the need of going to your appartment - if they knew which line was connected to that outlet before.</P> Sat, 27 Jul 2019 01:52:26 GMT https://forum.vodafone.de/t5/Archiv-Mein-Vodafone-Mein-Kabel/Worst-customer-service/m-p/1978736#M41352 reneromann 2019-07-27T01:52:26Z https://forum.vodafone.de/t5/Archiv-Mein-Vodafone-Mein-Kabel/Worst-customer-service/m-p/1979135#M41353 DSL or Cable? Sun, 28 Jul 2019 07:55:33 GMT https://forum.vodafone.de/t5/Archiv-Mein-Vodafone-Mein-Kabel/Worst-customer-service/m-p/1979135#M41353 Jojo111 2019-07-28T07:55:33Z