Thema "Betreff: Canceling a Contract" in Archiv_Mein Vodafone-Mein Kabel-E-Mail

Canceling a Contract

fotoramic — Tue, 12 Feb 2019 20:12:45 GMT

Hi so if anyone in Vodafone has checked the calendar, they should know that it’s 21st century, please someone explaine me why I have to cancel my contract per post, with some form that I should have somewhere with my contract from the day I’ve received the contract ?.....!

Betreff: Canceling a Contract

Mav1976 — Wed, 13 Feb 2019 07:49:18 GMT

Hi @fotoramic,

You can also terminate your contract about your profile on "MeinVodafone Portal" or via contact form.

https://www.vodafone.de/contact/rf/contactform.jsp

Betreff: Canceling a Contract

fotoramic — Thu, 14 Feb 2019 12:39:09 GMT

On my profile I couldn’t find the option, so far I’ve sent the contact form but it will probably take a while ... 🙂 still thanks for help ! 🙂 when I did my first search the only instructions on Vodafone page I’ve found was to send a letter ...

Betreff: Canceling a Contract

Grit — Fri, 15 Feb 2019 08:51:04 GMT

Hello fotoramic,

the contact form is the right way, because in MeinVodafone a contract cancellation is not possible. You can only cancel options.

Rergards

Grit

Betreff: Canceling a Contract

fotoramic — Sun, 17 Feb 2019 17:26:54 GMT

Thanks, that’s still a better option than sending a letter per post 🙂 😄 so far no news from online contact form ...

Betreff: Canceling a Contract

fotoramic — Mon, 18 Feb 2019 20:26:17 GMT

Woho, I’m not sure why I waited Vodafone to solve a problem like a normal company but it turned out as it always goes with Vodafone 🙂
The answer I’ve received from my contact form where I asked for my contract to be canceled was to ask for cancelation here in the forum 🙂 Vodafone as always :)))

Betreff: Canceling a Contract

Thomas — Tue, 19 Feb 2019 15:46:56 GMT

Hi fotoramic,

the cancellation has been processed. You will also receive a confirmation.

Regards

Thomas