Thema "Re: Giga cube connection cancellation" in Archiv_LTE

Giga cube connection cancellation

santoshShivapp — Thu, 20 Sep 2018 17:29:24 GMT

Hello

i've cancelled the gigacube connection within the notice period

But amount is deducted from my bank account.

Kindly give back my money

Bestellnummer: ***

Edit: s. Forenregeln

Edit 2: Verschoben aus "Gewinnspiele"

Su — Wed, 19 Sep 2018 11:59:17 GMT

Hi santoshShivapp,

where have you bought the GigaCube?

Greetings

santoshShivapp — Wed, 19 Sep 2018 12:05:55 GMT

vodaphone store , bremen Gastfeldstraße

HeikeF — Sun, 23 Sep 2018 12:18:57 GMT

Hi santoshShivapp,

since you purchased the GigaCube in a Vodafone shop, you can return it to this shop.

The GigaCube with all cables must then be returned to the Vodafone Shop in its original packaging.

Kind regards

Heike

santoshShivapp — Mon, 24 Sep 2018 07:23:40 GMT

I didn't received the device till now.

and already cancelled the contract within notice period.

But 65 euro deducted from my bank account , Why?

i called customer care , they told it is for first time connection fee. and can not be refund back.

this is very bad....

vodaphone is very worst in germany...

Boris — Tue, 25 Sep 2018 13:25:48 GMT

Hello santoshShivapp,

not everything can be refunded just like the activation fee and the monthly fee.

regards,

Boris