Thema "Betreff: LTE bad service" in Archiv_LTE

LTE bad service

Unhappy1 — Wed, 09 Oct 2013 16:51:12 GMT

I DO NOT RECOMMEND TO BUY LTE!!! Very expensive!

I am totally frustrated of the bad quality of the HELPDESK team!!!!! On all levels!

- people do not speak any English!!!!!

- bad attitude when asking to speak English

- shutdown the phone

- limited responsibilities and cannot guide to a proper answer

- limited technical know-how! (I am an IT pro!!!)

- they try to convince me that I used 8GB in 1 week!!!

- very very expensive service.

- I already asked for cancelation of the contract

nemesh89 — Thu, 10 Oct 2013 07:38:03 GMT

I DO NOT RECOMMEND TO BUY LTE!!! Very expensive!

Then why did you buy it???

- people do not speak any English!!!!!

How many support Lines speack german in england?

- limited technical know-how! (I am an IT pro!!!)

Then why do you call the Hotline, if your such a genius fix it yourself

- they try to convince me that I used 8GB in 1 week!!!

So what, other people use this in 20 minutes.

- very very expensive service.

Again you saw the prices, why buy it?

- I already asked for cancelation of the contract

Yes of course no problem, the contract has a period of 24 Monts after that it can be canceld.

Lif1980 — Thu, 10 Oct 2013 07:42:34 GMT

And last and least? Are you looking for help or do you just wanted to beef?

mikelima2 — Sun, 13 Oct 2013 20:46:21 GMT

I have the same thing, no signal , no service , no solution and so on

trying to get it cancelled, but be ware this might take a while..

If you feel strong get Rechtsanwalt, that is what I am gonna do!!

Good luck.

Geer

Firrel, Funkloch central!!

HeikeF — Sat, 19 Oct 2013 12:54:10 GMT

Hallo,

because of the fact unhappy1 wasn´t online here since oct 9th and mikelima2´s problem is solved, I close this thread right now.

Thanks to nemesh89 and Lif1980 for their support.

Best regards

Heike