Thema "Betreff: Kundigung LTE" in Archiv_LTE

Kundigung LTE

mikelima2 — Thu, 26 Sep 2013 07:52:04 GMT

Sorry I have to do this in English.

I seem to live in a Funkloch..

We ordered LTE from vodafone to have internet access, tried everything from different LTE devices to antenna's but nothing seems to work..properly!!

I am not asking for a connection that is super fast..I am asking for a connection...that is at least there!

The techical department sais the net ist ausgelastet..I will never get a proper steady connection.

I need this for work!

I am trying to cancel my Vertrag but vodafone want me t pay for something that is not there.

I have tried to tell them it does not work so I want to cancel.

They have agreed it does not work.

Anyone have any suggestions how to get them to cancel the Vetrag too?

Geer Hopman

Firrel 26835 (Funkloch)

HeikeF — Fri, 27 Sep 2013 15:55:33 GMT

Hallo mikelima2,

I´m very sorry about the Funkloch you live in.

Please send me your contract number and the customer password via PN.

I will have look at your issue and see how I can help you.

Best regards

Heike

(Moderatorin)

HeikeF — Sat, 28 Sep 2013 16:07:06 GMT

Hallo mikelima2,

you´ve got a PN from me.

Please have a look at it.

Best regards and have a nice weekend

Heike

(Moderatorin)