https://forum.vodafone.de/t5/Archiv-Internet-Ger%C3%A4te/How-to-get-replacement-router/m-p/1762553#M79078 <P>Hello. I have been unable to get English assistance. I have waited for call backs from representatives. Anyway, my Fritzbox router is completely broken - it does not even power up. I want to know how to get a replacement. Does Vodafone send one? My customer number is&nbsp;***<SPAN>&nbsp;- I would really appreciate if someone could give me a call.</SPAN></P> <P>&nbsp;</P> <P><FONT color="#FF0000"><EM>Edit:&nbsp;<a href="https://forum.vodafone.de/t5/user/viewprofilepage/user-id/4350886">@soma36</a>&nbsp;customer number removed</EM></FONT></P> Fri, 05 Oct 2018 16:39:04 GMT soma36 2018-10-05T16:39:04Z https://forum.vodafone.de/t5/Archiv-Internet-Ger%C3%A4te/How-to-get-replacement-router/m-p/1762553#M79078 <P>Hello. I have been unable to get English assistance. I have waited for call backs from representatives. Anyway, my Fritzbox router is completely broken - it does not even power up. I want to know how to get a replacement. Does Vodafone send one? My customer number is&nbsp;***<SPAN>&nbsp;- I would really appreciate if someone could give me a call.</SPAN></P> <P>&nbsp;</P> <P><FONT color="#FF0000"><EM>Edit:&nbsp;<a href="https://forum.vodafone.de/t5/user/viewprofilepage/user-id/4350886">@soma36</a>&nbsp;customer number removed</EM></FONT></P> Fri, 05 Oct 2018 16:39:04 GMT https://forum.vodafone.de/t5/Archiv-Internet-Ger%C3%A4te/How-to-get-replacement-router/m-p/1762553#M79078 soma36 2018-10-05T16:39:04Z https://forum.vodafone.de/t5/Archiv-Internet-Ger%C3%A4te/How-to-get-replacement-router/m-p/1762685#M79079 <P>It depends...</P><P>&nbsp;</P><P>If it is a rental device: yes...</P><P>If you bought the device: Mostly no...</P><P>&nbsp;</P><P>A bit mor information would be quite good - so what kind of box and so on...</P> Fri, 05 Oct 2018 17:39:35 GMT https://forum.vodafone.de/t5/Archiv-Internet-Ger%C3%A4te/How-to-get-replacement-router/m-p/1762685#M79079 reneromann 2018-10-05T17:39:35Z