Thema "Betreff: VPN - internet funktioniert nicht" in Archiv_Internet-Geräte

VPN - internet funktioniert nicht

ahmadb3 — Sat, 07 Jul 2018 14:59:45 GMT

Hello,

My VPN connection is not working through Vodafone Kabel internet.

I have a Kabelrouter at home. I tried to use VPN through a hotspot (mobile fone) and it is working fine. I can open websites.

But when I try to connect it through my Vodafone Kabel internet, the VPN is connected but there is no internet (I cannot open any websites). The IT department of my work has checked all the settings and they cannot find anything wrong in the VPN setting as it seems to work through hotspot but not at home.

My German is unfortunately not very good. I hope someone can help me with this.

Thanks a lot.

Best regards,

Ahmad

Edit: @ahmadb3 moved to the right board.

Betreff: VPN - internet funktioniert nicht

reneromann — Sat, 07 Jul 2018 17:00:00 GMT

Ask you IT department when they'll support IPv6 connections.

IPv4 VPN connections might not work as you are using a shared IPv4 address together with other customers that might constantly be changing (this is called DualStack Lite).

Betreff: VPN - internet funktioniert nicht

ahmadb3 — Mon, 09 Jul 2018 06:44:28 GMT

Thank you for your reply.

I have asked them and they are saying that currently, they are not supporting IPv6 protocol.

Is there any other solution?

Re: VPN - internet funktioniert nicht

Marcus89 — Mon, 09 Jul 2018 14:44:15 GMT

Hi ahmadb3,

while you are connected to a hotspot, no VPN connection can be established. The cause is DSLite and the point-to-point tunneling protocol used, which prevents the connection establishment. Sorry, there is no other solution 😞

Kind regards

Marcus

Re: VPN - internet funktioniert nicht

ahmadb3 — Tue, 10 Jul 2018 06:49:53 GMT

Hi Marcus,

Thank you for your quick reply.

But the issue is not with hotspot. With a hotspot the VPN connection is working fine and I can browse.

However, when I connect my laptop through Vodafone Kabel network (router: Technicolor TC7200K), VPN is connected but I cannot browse. I will otherwise attach screenshots later to illustrate it better.

Re: VPN - internet funktioniert nicht

Jens — Wed, 11 Jul 2018 08:50:24 GMT

Hello ahmadb3,

you want to use VPN with DS-Lite IPv4. That means, you cear the address with many other people and becaouse of this, you can't use it.

Why are your IT department don't want a IPv6 support? It's the future! 🙂

But if there's no other way, you can switch to a business contract.

Regards

Jens