Thema "Re: Help! New WiFi box with flashing @ sign and won't connect to the internet." in Archiv_Internet-Geräte

Help! New WiFi box with flashing @ sign and won't connect to the internet.

Danielle1995 — Tue, 22 May 2018 18:38:40 GMT

Hi!

I have just got a new box and although the WiFi LED light is solid and working (I can connect my laptop to it), the @ sign is flashing and says the modem won't connect to the internet. I can't call the german helplines as my phone is English and am having a bit of a nightmare with it. I've seen others report this problem and that a simple techinian visit fixes all? Can someone (a moderator) please help me book one in or suggest something else??!!!! I'm desperate.

Thanks all,

Danielle

Betreff: Help! New WiFi box with flashing @ sign and won't connect to the internet.

Danielle1995 — Tue, 22 May 2018 18:44:44 GMT

@Manu Please help, seen you helped someone the other day with this issue?!

Re: Help! New WiFi box with flashing @ sign and won't connect to the internet.

Tobias — Fri, 25 May 2018 08:25:54 GMT

Hi @Danielle1995,

i would like to take a look on that, could you please send me your customerdata (customernumber, name and adress) via private message?

Regards

Tobias

Re: Help! New WiFi box with flashing @ sign and won't connect to the internet.

Tobias — Mon, 28 May 2018 11:01:26 GMT

Hey,

could you send me please a actual mobilephonenumber? I would like to send you an technician.

Regards

Tobias