Thema "Re: Internet disconnects everyday" in Archiv_Internet-Geräte

Iiternet disconnects everyday

bukolaj — Tue, 09 Mar 2021 22:05:29 GMT

Hello , Can you advise me what I need to do about this issue , everyday I have to turn of and turn on my macbook wireless adapter because network goes off .

Is there a known issue with Vodafone station and Macbook because my colleague in the same area with me also experience same thing .

Re: Iiternet disconnects everyday

Moni_GK — Wed, 10 Mar 2021 15:07:21 GMT

Hello bukolaj,

only the MacBook has problems or all devices in the Wi-Fi? Do you also have problems with the device in other networks.

Greetings Moni

Re: Iiternet disconnects everyday

bukolaj — Thu, 11 Mar 2021 19:12:59 GMT

Hi Moni , I only use 1 laptop on it which is the Macbook . the other device is an android phone but it doesnt happen on that .

Re: Iiternet disconnects everyday

ERFD — Fri, 12 Mar 2021 20:31:16 GMT

Hi bukolaj,

can you separate the two wireless networks, 2. 4 GHz and 5 GHz, once and test the MacBook on both frequencies separately?

Best regards Fred

Re: Internet disconnects everyday

bukolaj — Fri, 12 Mar 2021 21:10:17 GMT

Hello I am not sure I understand what you mean but attached is the screenshot of my settings, can you advise me how you want me to share it into two

Re: Internet disconnects everyday

bukolaj — Tue, 16 Mar 2021 07:42:44 GMT

Please who has experienced something similar , I need to be sure my internet is stable before I use it for my exam that is coming up soon . What is the way around this please . I called vodafone and they asked me to message it here in the community for english speaking support

Re: Internet disconnects everyday

pRo-Marco — Tue, 16 Mar 2021 15:36:11 GMT

Hi bukolaj,

please enable the expert mode and rename both SSIDs. So you can choose which one your Macbook shall connect to.

Kind regards

Marco

Re: Internet disconnects everyday

bukolaj — Tue, 16 Mar 2021 17:32:29 GMT

Hi pRo-Marco ,

Okay , I have seperated them into two and now i connected to the 5G , I will keep checking and revert with the status for 1 day .

Thank you

Re: Internet disconnects everyday

bukolaj — Thu, 18 Mar 2021 16:37:26 GMT

Okay , So i have been on the 5g network for 2 days now and I still experience the disconnects on my Macbook though the frequency reduced but yes it still happened . . I assume this should be the fastest network than the 2G . so I stil switch to 2G and try to see if that works ?

Re: Internet disconnects everyday

Jana478 — Fri, 19 Mar 2021 15:28:09 GMT

Hello bukolaj,

Yes, try switching to the 2.4 frequency band and test it. You can also change the radio channel in the settings. You can also do this on the page where you can change 2.4 and 5.

Many greetings

Jana

Re: Internet disconnects everyday

bukolaj — Mon, 22 Mar 2021 21:54:45 GMT

Hello Jana478 ,

I have put it on th 2.4 for some days now since my last response , and i think it is more stable as I have not had to switch on and off my Macbook wireless since then . I will keep monitoring this for the next few days and I hope it doesnt happen anymore .

Can you explain to me the rationale behind this ? I mean why it has to be splitted for it to work

Thanks

Re: Internet disconnects everyday

Moni_GK — Thu, 25 Mar 2021 09:44:54 GMT

Hello bukolaj,

any network via WLAN can cause interference. Therefore, it is possible that at 2.4 GHz at your site has less interference.

Greetings Moni

Re: Internet disconnects everyday

bukolaj — Thu, 25 Mar 2021 15:04:56 GMT

Thanks Moni and everyone , the network is stable for days now since I splitted it I have not had to turn off my laptop WIFI .

Thanks for your support

Re: Internet disconnects everyday

Moni_GK — Fri, 26 Mar 2021 08:24:18 GMT

Hello bukolaj,

glad to read. May I close the post here then?

Greetings

Re: Internet disconnects everyday

bukolaj — Fri, 26 Mar 2021 11:59:50 GMT

Hi Moni ,

I think you should leave it open for a while , Today I have had to restart twice unfortunately!

My network doesnt work on the 2.4 again until I restart my macbook WIFI adapter again