Thema "Whitelisting Used Modem to Vodafone Account so I can use my personal Modem + Router" in Archiv_Internet-Geräte

Whitelisting Used Modem to Vodafone Account so I can use my personal Modem + Router

tpcarrier — Tue, 16 Feb 2021 09:55:40 GMT

I'm having quite troubles using the fritz modem when connected with my personal router. When setting up with my new purchased modem with my personal router with Vodafone, I get this:

"Unfortunately you cannot activate this device. The device is owned by Vodafone and is already assigned to another customer. Please if necessary, contact your seller."

Could you please whitelist my purchased modem's mac address, so I can connect it to my vodafone account?

Betreff: Whitelisting Used Modem to Vodafone Account so I can use my personal Modem + Router

RobertP — Tue, 16 Feb 2021 11:05:12 GMT

@tpcarrier schrieb:
Could you please whitelist my purchased modem's mac address, so I can connect it to my vodafone account?

sorry, not possible

reason:

@tpcarrier schrieb:
"Unfortunately you cannot activate this device. The device is owned by Vodafone and is already assigned to another customer. Please if necessary, contact your seller."

the seller was not allowed to sell it to you

try to get your money back

Re: Whitelisting Used Modem to Vodafone Account so I can use my personal Modem + Router

Moni_GK — Thu, 18 Feb 2021 13:24:19 GMT

Hi tpcarrier,

if it is a former loaner from us, that is not possible sorry.

Regards Moni