Thema "FritzBox! 6591 losing Internet connection frequently" in Archiv_Internet-Geräte

FritzBox! 6591 losing Internet connection frequently

sinumo — Thu, 10 Dec 2020 11:36:21 GMT

Hello all,

Since a week ago I started having frequent problems with my FritzBox! 6591 router. I lose Internet connection both on WiFi and LAN and I have to unplug and plug the router again to fix the issue. In the beginning, I had to do this once a day, now it happens twice or even thrice in the day.

Sometimes the data led will flash red, but not necessarily.

Thank you,

Luis

Betreff: FritzBox! 6591 losing Internet connection frequently

sinumo — Thu, 10 Dec 2020 12:18:29 GMT

Here's the info from my router:

Re: FritzBox! 6591 losing Internet connection frequently

Tobias — Thu, 17 Dec 2020 12:11:23 GMT

Hey,

I can gladly take a look at the connection 🙂 Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias

Re: FritzBox! 6591 losing Internet connection frequently

sinumo — Wed, 23 Dec 2020 15:55:37 GMT

Thank you Tobias, I just sent you a DM.

Best,

Luis

Re: FritzBox! 6591 losing Internet connection frequently

ERFD — Wed, 30 Dec 2020 14:27:17 GMT

Hello sinumo,

what exactly did you disconnect from the power supply? At least not the Fritz!Box. It has been connected continuously for 2 weeks. WLAN must be constantly adjusted. It says so in the log of the box. Can you please try to optimize the WLAN connection. If necessary, deactivate the band steering and manually select a free or low occupied channel.

You a happy new year

Best regards Fred