Thema "Re: Contract ended and return of router." in Archiv_Internet-Geräte

Contract ended and return of router.

OmadaNiNa — Sun, 01 Nov 2020 17:51:38 GMT

Hi!

My DSL contract with Vodafone has ended as my new address is not being supported by your network.

Do I have to return the DSL router?

If yes, can the return form be generated and sent to me via email or post?

Thank you!

Re: Contract ended and return of router.

Norman — Mon, 02 Nov 2020 11:30:27 GMT

Hey Omada,

It is a pity that you are leaving us. Maybe you will become our customer again later? I would be pleased. 🙂

With the confirmation of cancellation you have received a "Retourenbegleitschein". It contains the address to which you have to send the device. Please print it out and put it in the package.

We sent the cancellation confirmation by e-mail as a PDF attachment. If you cannot find it in your inbox, please check your spam folder.

Many greetings

Norman

Re: Contract ended and return of router.

OmadaNiNa — Mon, 02 Nov 2020 12:28:50 GMT

You have PM Norman!

Thank you!

Re: Contract ended and return of router.

Norman — Mon, 02 Nov 2020 14:38:23 GMT

Thanks. I got it and will get back to you asap. 🙂