Internet connection issues

arun_213644 — Mon, 03 Aug 2020 16:46:00 GMT

Hi,

I live in Munich and have a vodafone broadband connection since March.

I am facing trouble connecting to internet for the last 3 days. I tried restarting the modem, switching off device (the easy hacks prescribed on various forums) but without any luck.

I tried contacting customer service via phone thrice today but unfortunately there are no english-speaking agents. And the 3 agents couldn't help me find a better option to seek help from vodafone.

Can someone please help in fixing the connection issues?

Regards

Arun

Re: Internet connection issues

Andre — Tue, 04 Aug 2020 10:34:04 GMT

Hey arun_213644,

i'm so sorry to hear that your landline is not working properly.

Are you using a dsl or cable connection?
Whats the excact errormessage/led status from the router?

Best regards,
Andre

Thema "Internet connection issues" in Archiv_Internet-Geräte

Internet connection issues

Re: Internet connection issues