Thema "WiFi 5 GHz is not stable on Vodafone cable router" in Archiv_Internet-Geräte

WiFi 5 GHz is not stable on Vodafone cable router

thekordy — Tue, 10 Dec 2019 17:09:44 GMT

Hi,

I have a cable internet subscription from Vodafone for 2 years now. 5 GHz WiFi connection for more than one year.

As the two WiFi frequncy bands 2.4 and 5GHz are enabled on the router, I could only depend on 2.4 for stable connection, the 5GHz only works for a few days and then all 5GHz connections,

What I've tried so far to fix the issue:

Restarting the router
Changing channel frequency
Changing wifi SSID name
Resetting the router settings
Changing router location
Inspecting the wifi on different client devices (My mobile, the TV, my laptop, ..etc)
Moving to a new house 🙂

But nothing worked. I have no issues with the internet connection neither the 2.4 GHz wifi.

I tried to call the hotline and the whatsapp group, but could not get to anyone who speaks English. I want to change the router I think the problem could be related to the router itself.

Betreff: WiFi 5 GHz is not stable on Vodafone cable router

Wulpor — Thu, 12 Dec 2019 08:24:57 GMT

Hello ,

did you put the FB to factory default and established the connections again ? maybe a flaut in the system !?

or write to the support via email, that should be possible . describe your problems and or ask for furter assistance

also use the chanals 52-64 or 100 - 140 might help it

i hope i could helped you a little

Betreff: WiFi 5 GHz is not stable on Vodafone cable router

thekordy — Thu, 12 Dec 2019 14:00:31 GMT

@Wulpor Thanks For your reply, Could you please write me the support email address?

Betreff: WiFi 5 GHz is not stable on Vodafone cable router

Wulpor — Thu, 12 Dec 2019 16:25:41 GMT

well try the usual emailadress for Vodafon or this following link...

https://forum.vodafone.de/t5/Internet-Telefon-TV-über-DSL/English-speaking-hotline/td-p/1547804

did u manage to set your box to factorydefault ( werkseinstellung in german) ?

Betreff: WiFi 5 GHz is not stable on Vodafone cable router

Enrike — Sat, 22 Feb 2020 11:31:45 GMT

Hi,

I have the same problem. The Wifi is not really stable. I tried with several devices and a Factory reset but still the same problem since they change my old router to the new VF. I am conected to any device and suddently it says to log in again as there is no internet conection. After 10-15 seconds the device conect again.

I also tried to change the Wifi Channel to a fix channel but it has the same problem.

Also i lost the VOWifi that i was able to use in the previous Router as at home i have no mobile network.

Anyone can help me, please.

Thank you.