Thema "Betreff: No Service!!!" in Archiv_Community

No Service!!!

99991 — Thu, 19 Mar 2020 12:30:04 GMT

Never buy this device! I ordered this Vodafone Gigacube device and followed the instructions of installation exactly as it is. As a result, it doesn't provide us internet for 3 days. I even contacted to customer service and they couldn't help me either. I am supposed to work home office but thanks to this garbage cube, I couldn't do anything without internet! Don't buy this device. It is not working as it is shown in commercials !!!

Betreff: No Service!!!

akoch — Fri, 20 Mar 2020 06:49:48 GMT

@99991

And why there are many thousands of gigacube users are very happy with this HW?

It sounds that you have a single problem.

Normally the users have no problem to bring the gigacube into service.

Maybe ask someone with more IT experience to help you.

Additional it could be a temporary network problem at your location.

To check this you can post your location and i can check if network is ok or not.

Betreff: No Service!!!

99991 — Fri, 20 Mar 2020 08:04:58 GMT

Hey,I really don't care if there are happy users or not! Happy users don't solve my problem by their happiness. What I care is that I paid for something but couldn't get any service in return. Thanx to vodafone , I couldn't get any service for 4 days and couldn't complete my work related to my job. I also asked help from an IT guy although it is not a rocket science 🙂 Problem is the service provider!

Betreff: No Service!!!

akoch — Fri, 20 Mar 2020 08:06:53 GMT

@99991

Better to swapped it to Feedback Area because no help needed.

Done

Betreff: No Service!!!

Tina — Tue, 24 Mar 2020 20:35:53 GMT

Hello 99991,

welcome to our community. That your gigacube isn't working is annoying. Do you still need our help?

Best regards

Tina