Hotspot ticket not working

MarkoVisnjic — Wed, 27 Jan 2021 17:33:54 GMT

Hi everyone,

i got the hotspot ticket for 1 week, the connection was working perfectly on my MacBook for a day, but after restart of my MacBook it went offline. While reconnecting to the "Vodafone Hotspot" network pops up a page (hotspotshop.vodafone.de), after logging in I'm able to check my hotspot ticket which is still active, but the link to display the remaining time redirects me to the main hotspot.vodafone.de/portal page, but not connecting to the internet.

M.A.C. address remains the same as when buying the ticket.

How to solve this issue? I bought second hotspot ticket in 1 week time and both times the same problem. I wasted 20€

My transaction number is: 5381806

Invoice no.: 202100020170

It was paid with PayPal

Re: Hotspot ticket not working

Claudia — Fri, 29 Jan 2021 16:30:37 GMT

Hello MarkoVisnjic,

so you didn't get the login page or could connect to the Internet after the first day and that happened twice? Did you try different Hotspots and different times? What's the Hotspot ID?

Kind regards,

Claudia

Thema "Hotspot ticket not working" in Archiv_Andere-VF-Services

Hotspot ticket not working

Re: Hotspot ticket not working