Thema "Re: Refund for the hotspot ticket contract" in Archiv_Andere-VF-Services

Refund for the hotspot ticket contract

jleung — Fri, 06 Nov 2020 19:49:34 GMT

Hi there,
I purchased a one week hotspot ticket (with another week auto-renewal) for WLAN to use in my home while I wait for the technician to come install my Vodafone connection. It worked (poorly) for one day and then stopped working completely, I'd like to cancel the contract and get a refund if possible.

Thank you

Re: Refund for the hotspot ticket contract

Stephan — Mon, 09 Nov 2020 11:05:17 GMT

Hi jleung,

and welcome to our Community.

Was it just this one hotspot that didn't work? Have you ever tried to connect to another hotspot?

Regards

Stephan