Thema "Re: Lower tariff" in Archiv_Kabel

Lower tariff

Sh4duz — Tue, 26 Jan 2021 17:13:25 GMT

Hi,

I started a new contract on the 18.01.2020, with a the "Red Internet & Phone 1000 Cable" offer and would like to switch now to a lower speed (200MBit). What is the procedure?

best regards,

Re: Lower tariff

Stephan — Wed, 27 Jan 2021 20:51:26 GMT

Hi Sh4duz,

for a closer look I need some information from you. Please send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

Re: Lower tariff

Sh4duz — Thu, 28 Jan 2021 13:47:17 GMT

PM sent!

best regards

Re: Lower tariff

Stephan — Fri, 29 Jan 2021 16:48:21 GMT

Hi Sh4duz,

thanks for your pm.

I've done the change for you. It will be effective totday and you'll get a confirmation for that.

Regards

Stephan