Thema "Re: Cancelling the termination of contract" in Archiv_Kabel

Cancelling the termination of contract

bbugra — Fri, 22 Jan 2021 13:28:47 GMT

Hello,

I have moved an apartment temporarily that Vodafone does not support and had to cancel my active contract 3 months ago.

Now i have a permanent apartment which Vodafone supports and i was wondering if we can cancel the cancellation process since my contract is still active (last month of 3 month notice period) and contuniue using my modem in my new apartment.

Thanks!

Bugra

Re: Cancelling the termination of contract

Tina — Mon, 25 Jan 2021 11:08:03 GMT

Hello bbugra,

if we supply the new address, this should not be a problem. We charge a unique fee of 39.99 € for the move.

I still have your customer data. Send me your new address in a private massage.

Best regards

Tina

Re: Cancelling the termination of contract

bbugra — Mon, 25 Jan 2021 11:18:09 GMT

Hello,

thank you for the reply, just sent the details.

Best,

Bugra

Re: Cancelling the termination of contract

Tina — Wed, 27 Jan 2021 07:34:59 GMT

Hello bbugra,

so that I can take care of the order, tell me when you are moving.

Best regards

Tina

Re: Cancelling the termination of contract

bbugra — Wed, 27 Jan 2021 10:04:56 GMT

Hi Tina,

tomorrow, January 28th.

Best Regards,

Bugra

Re: Cancelling the termination of contract

Stephan — Thu, 28 Jan 2021 16:12:39 GMT

Hi bbugra,

we cancelled the termination and placed your move in your account. Pleas plug in the router in your new flat.

Regards

Stephan