Temination date error even with notice period of 3 months

Chaima — Thu, 14 Jan 2021 22:59:11 GMT

I sent a termination request on 07.01.2021 to end my contract of Red Internet & Phone 1000 Cable. The reason was that I am moving abroad starting from 31.03.2021. So, I requested to cancel my contract by 31.03.2021 and until that date I still want to have the Internet. However, I received an email from Vodafone saying that my contract will be canceled on 29.06.2021. At this date, I will not be in my current home. Also, I asked to end my contract by 31.03.2021 which is not the case in your confirmation of termination. What should I do? I respected the notice period of 3 months and I think that my contract should end on 31.03.2021 not 29.06.2021.

Betreff: Temination date error even with notice period of 3 months

reneromann — Fri, 15 Jan 2021 03:03:17 GMT

In case of a premature cancellation due to relocation, the 3 months period starts the earliest by the date that you relocate. So if you leave Germany on March 31st, then the 3 months start the earliest from that date, even if you notice Vodafone now.

Only in case of a regular termination to the end of the term, it would be that fixed date minus 3 months that your cancellation has to be received - but even then it's still solely that date of the end of the term and not just any date in 3 months from now.

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Temination date error even with notice period of 3 months

Betreff: Temination date error even with notice period of 3 months