Thema "Betreff: Would like to change my speed to a lower one" in Archiv_Kabel

Would like to change my speed to a lower one

BarisYakut — Wed, 23 Dec 2020 14:17:36 GMT

Hello, since 20.07.2020 I am a Vodafone customer and using "Red Internet & Phone 1000 Cable" tariff. When I signed up with Vodafone, I was told that I can test the speed for 6 months and then change the tariff to a lower one.

So, I would like to change my tariff to "Red Internet & Phone 250 Cable". How can I do that?

Betreff: Would like to change my speed to a lower one

BarisYakut — Mon, 28 Dec 2020 12:46:53 GMT

Still looking for some support here.

Betreff: Would like to change my speed to a lower one

Tina — Tue, 29 Dec 2020 07:28:57 GMT

Good Morning BarisYakut,

for a closer look send me the following informations in a private message:

full name

date of birth

address

customer number

Write a short reply here afterwards.

Best regrads

Tina

Betreff: Would like to change my speed to a lower one

BarisYakut — Tue, 29 Dec 2020 12:27:20 GMT

Hello @Tina ,

Thanks for your reply.

I have sent the information you requested via private message.

Again, I would like to change my tariff to "Red Internet & Phone 250 Cable" please.

Best regards,

Baris

Betreff: Would like to change my speed to a lower one

Stephan — Wed, 30 Dec 2020 16:53:00 GMT

Hi BarisYakut,

thanks for your pm.

I ordered the tariff change for you. The change will take effect on the 7 February active. You will also receive a written confirmation at this date.

Regards

Stephan

Betreff: Would like to change my speed to a lower one

BarisYakut — Wed, 30 Dec 2020 19:32:01 GMT

Hello @Stephan ,

Thank you for your reply.

I have two questions:

How much am I going to pay for the new tariff?
Does this tariff change effect the end of minimum contract period (ende der Mindestvertragslaufzeit) ?

Best regards,

Baris

Betreff: Would like to change my speed to a lower one

Anett — Mon, 04 Jan 2021 07:53:55 GMT

Hello BarisYakut,

the contract costs 39.99€ after the changeover. However, you will be informed of this again with the written confirmation.

This does not change the term of the contract.

Regards

Anett