Moving from a Cable location to a DSL location

DoruLu — Mon, 28 Dec 2020 01:21:36 GMT

Hello,

I hope I can get some help here using English as my German is not that good yet.

I am currently living in Berlin in the 10961 area and I have an active cable contract. However, I will move to a new apartment in the 13359 area. According to vodafone.de, in the new location I can only use DSL up to 250Mb. Considering this, what do I have to do to move the contract?

1. Will the same contract be in place or do I have to make a new one? I assume the current equipment will not work in the new location.

2. If I need a new contract for DSL, what will happen to the current one (cable)?

Thanks a lot for the help,
Doru

Edit: @DoruLu Moved from feedback in the correct board. Best regards Kurtler

Re: Moving from a Cable location to a DSL location

Tina — Mon, 28 Dec 2020 11:14:58 GMT

Hello ,

the most important thing is that you report your move first. Please have a look at our thread. Instead of checking the box "Ich ziehe ins Ausland" enter your new address. The contract is only terminated three months after the moving date.

If you subsequently order a dsl contract from us, your previous contract will end as soon as the dsl connection is switched on.

Best regards

Tina

Thema "Moving from a Cable location to a DSL location" in Archiv_Kabel

Moving from a Cable location to a DSL location

Re: Moving from a Cable location to a DSL location