Thema "Re: Confirm end of contract" in Archiv_Kabel

Confirm end of contract

akeenan123 — Thu, 10 Dec 2020 17:33:32 GMT

Hello!

I'm unsure if I'm on the correct platform or not but I thought I would try writing here! I am looking to make sure that I have cancelled my internet contract with Vodafone. I would like to have confirmation that December is the last month money will be taking out of my account. I moved country and left Germany in September so December will be the third month after I notified Vodafone that I left.

Or else is there somewhere else I can go to get this confirmation? I just don't want to end up with a minus bank account in January!! 🙂

Thank you in advance for any responses!

Re: Confirm end of contract

Lars — Fri, 18 Dec 2020 16:40:18 GMT

Hi akeenan123,

I'll take a look at it.

Please send me your customer number, name, address and date of birth via private message. Get back to me here in the thread when you have sent the PM.

Best regards

Lars

Re: Confirm end of contract

akeenan123 — Fri, 18 Dec 2020 22:26:47 GMT

Hey Lars,

Thank you so so much! I just wrote you a private message and I think it went through.

If there is anything else I can do, please let me know!!

Ann 🙂

Re: Confirm end of contract

Stephan — Tue, 22 Dec 2020 12:51:23 GMT

Hi akeenan123,

thanks for the pm.

The contract is already cancelled. It expired on 10 December. The already calculated fees beyond this date will be reimbursed in the next weeks.

Regards

Stephan

Re: Confirm end of contract

akeenan123 — Tue, 22 Dec 2020 21:26:20 GMT

Fantastic! Thank you very uch for your help Stephan 🙂

Re: Confirm end of contract

Stephan — Wed, 23 Dec 2020 10:09:27 GMT

Hi akeenan123,

you're welcome.

Merry Christmas, a happy new year and of course: Sláinte.

Since the request is solved, I'll close this thread.

Regards

Stephan