English support

eltonk — Wed, 28 Oct 2020 11:09:45 GMT

Dear Community,

I'm trying to reach the English Vodafone support without success.
I spend all the morning trying to talk with the machine that does not understand me or even redirects me to an operator. And when I finally reach an operator, they don't speak English.

To sell, it was easy and everyone speaks English, but to support it's really a shame!

I'll give one more shot here before I withdraw the contract.

I receive a cable modem that doesn't have IPv4 (only IPv6). I need IPv4 to continue using the smart home integrations that I have, home vpn and legacy integrations. How can I have an IPv4?

Second, I need to open doors in my router, to redirect to, for example, my personal vpn server. I don't have this option in my Cable modem anymore (that was removed in the last firmware update from it)

Can someone help me?

Thanks

Betreff: English support

eltonk — Wed, 28 Oct 2020 12:28:08 GMT

nevermind...

I just used my right to cancel the contract in 14 days. Is too much stress to deal with your support.

Cheers

Thema "Betreff: English support" in Archiv_Kabel

English support

Betreff: English support