Thema "Re: kabel" in Archiv_Kabel

kabel

Sadanandann — Mon, 24 Aug 2020 08:01:48 GMT

Hello Team,

i have moved from Passau to Hessen last week. . my customer kunden nummer is ***. i have already informed about my move via online service. but the service is not yet activated. kindly help me out. i have already informed all online authorities but I got no response.

Edit: Customer number removed for data protection reasons. VF_Grit

Re: kabel

Stephan — Mon, 24 Aug 2020 14:28:01 GMT

Hi Sadanandann,

welcome to our Community.

When did you moved exactly an when did you reported your move?

Regards

Stephan

Re: kabel

Sadanandann — Fri, 04 Sep 2020 11:04:27 GMT

i have moved on 21st august 2020. i have reporte the move 5 days earlier.

the vodafone customer contacted me and said it is not possible to provide connection to the new address. hence the kabel contract got cancelled. now i have switched to unitymedia for kabel. but facing same internet issue

Re: kabel

Ida — Mon, 07 Sep 2020 13:13:36 GMT

Hi Sadanandann

Which problem do you mean exactly?

Best regards
Ida