Thema "Re: English - pay bill failed" in Archiv_Kabel

English - pay bill failed

mohmsslk — Wed, 02 Sep 2020 09:18:33 GMT

Hi all,

Vodafone take money from my bank account each month, this time my account was empty. Vodafone will do extra fee ? Should I pay for this month manually or they will will take money later?

Thank you in advince

Betreff: English - pay bill failed

WilsonX — Wed, 02 Sep 2020 11:11:00 GMT

@mohmsslk

Hello,

Have a look at your Vodafone customer center to see if there is an invoice with the fee. If that's the case, you'll have to pay the bill manually. Otherwise you will receive an invoice with the fee in the postmail.

Regards WilsonX

Re: English - pay bill failed

Nancy — Thu, 03 Sep 2020 11:37:58 GMT

Hello mohmsslk,

we try to deduct the amount a second time. If this doesn’t work out, you have to transfer the open amount yourself.

Best regards

Nancy