Cancelling unknown contract

AhmetTanakol — Mon, 20 Dec 2021 18:36:42 GMT

Hello,

Sorry I have to write in English, my German is not so good. I tried to contact Customer Service and they suggested me to write in Forum.

Recently, I realized that I have a contract that I never used. I was using cable internet and it looks like this contract is a duplicate one. I never received any device for this contract. I am trying to cancel it but don't know what to do. I also do not have access to it. Could you please help me? Best, Ahmet.

Edit: Moved double post to archive. Please refrain from double posting. Greetings Moni

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natas666 — Mon, 20 Dec 2021 18:35:35 GMT

try 2 get an english speaking agent in the hotline !

use the search option on vodafone.de "kündigung" - look 4 a formular 2 contact vodafone by this way

asap - in best case u may be able 2 cancel the second contract by the date u contact vodafone...

but maybe it takes longer - and time is money - especially by spending money on not used contracts or something like this...

(u could better spend it 2 Greenpeace or what ever!?)

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Cancelling unknown contract

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