Thema "incresead bill" in Archiv_Kabel

incresead bill

dluk — Tue, 14 Jul 2020 12:23:46 GMT

Hi! Unfortunately I don't speak German and I wasn't able to contact Customer Service by phone. I have been paying for 4 months already the Sicherheitspacket without signing up for it. I cannot disactivate the service from my account. I would need assistance...thank you!

Re: incresead bill

Stephan — Tue, 14 Jul 2020 18:42:16 GMT

Hi dluk,

welcome here in our Community.

If you want to cancel this package, we can assist you. For a closer look I need some information from you. Please send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

Re: incresead bill

dluk — Wed, 15 Jul 2020 19:28:55 GMT

Hi Stephan,

I wrote a private msg to you with the requested details. I really hope you can cancel this package for me. Many thanks!

Re: incresead bill

Stephan — Thu, 16 Jul 2020 12:41:19 GMT

Hi dluk,

thanks for your pm.

The security package will be cancelled. You'll get a confirmation for that soon.

Regards

Stephan