Thema "Re: Red Internet & Phone 200 Cable plan Plan downgrade after 1 year" in Archiv_Kabel

Red Internet & Phone 200 Cable plan Plan downgrade after 1 year

Pramoda — Tue, 23 Jun 2020 19:51:56 GMT

Dear Team,
A year ago I subscribed to the Red Internet & Phone 200 Cable plan. now I want to downgrade to another lowest plan.
Contract name: ***
customer number: ***
could you please tell me how to do it?

BR
Pramoda

*** @Pramoda, personal data removed. ***

*** Thread moved to cable board! ***

Re: Red Internet & Phone 200 Cable plan Plan downgrade after 1 year

Lars — Thu, 25 Jun 2020 07:35:17 GMT

Hi,

I'll help you. Have you decided what tariff you want to change to? You will find the rates in your order confirmation.

Please send me your customer number, name, date of birth and address by private message. Afterwards, please post your answer to the above question here in the thread.

Best regards

Lars

Re: Red Internet & Phone 200 Cable plan Plan downgrade after 1 year

Pramoda — Mon, 29 Jun 2020 17:35:21 GMT

Dear Lars

i sent you all the requested details by private message , please check

Thank you
BR
Pramoda

Re: Red Internet & Phone 200 Cable plan Plan downgrade after 1 year

Lars — Tue, 30 Jun 2020 07:47:32 GMT

Hi Pramoda,

the lowest tariff is the Red Internet & Phone 50 Cable at 29.99 euros. I have now arranged the change to this tariff. You will receive a written confirmation by letter. Do you have any further questions?

Best regards

Lars

Re: Red Internet & Phone 200 Cable plan Plan downgrade after 1 year

Pramoda — Tue, 30 Jun 2020 08:04:38 GMT

Hi Lars

That is perfectly ok, I don't have any other query.

Thank you very much for your kind support

Pramoda

Re: Red Internet & Phone 200 Cable plan Plan downgrade after 1 year

Lars — Tue, 30 Jun 2020 09:09:43 GMT

Hi Pramoda,

I'd love to. I'll close the thread with this. If you have any questions, please feel free to post in a new thread.

Best regards

Lars