Thema "Re: i want to upgrade cable plan" in Archiv_Kabel

i want to upgrade cable plan

DavidLestner — Mon, 22 Jun 2020 17:01:49 GMT

I want to upgrade my internet plan , i could only speak in english

*** @DavidLestner, thread moved to the cable board. ***

Betreff: i want to upgrade cable plan

Mav1976 — Mon, 22 Jun 2020 16:53:23 GMT

Hi @DavidLestner,

your internet is via cable?

Betreff: i want to upgrade cable plan

DavidLestner — Mon, 22 Jun 2020 16:54:46 GMT

Yup, its via Cable Coaxial

Re: i want to upgrade cable plan

Tina — Fri, 26 Jun 2020 08:10:49 GMT

Hello David,

I already have your customer data. Do you know which tariff you want to change to?

Best regards

Tina

Re: i want to upgrade cable plan

DavidLestner — Fri, 26 Jun 2020 12:17:43 GMT

Hey@Tina

I want to upgrade at 1000mb

The last speed

Re: i want to upgrade cable plan

Nancy — Mon, 29 Jun 2020 06:31:10 GMT

Hello DavidLestner,

I will gladly change your tariff to Red Internet & Phone 1000 Cable for 44,99 Euro/month. There is a one-time charge of 9,99 Euro for the change. If you agree, let me know and I will arrange everything for you.

Best regards
Nancy

Re: i want to upgrade cable plan

DavidLestner — Mon, 29 Jun 2020 07:00:58 GMT

@Nancy

Of course I will agree

You can do it

Re: i want to upgrade cable plan

Nancy — Mon, 29 Jun 2020 10:01:08 GMT

Hello DavidLestner,

I changed your contract for you. You will also receive a confirmation. As soon as the new tariff is active, you will be able to see it in your customer portal. Test it later and let me know if everything works.

Best regards
Nancy