Thema "Re: Invoice issue" in Archiv_Kabel

Invoice issue

Lea33 — Thu, 28 May 2020 13:29:38 GMT

Hi,

I receive a sms from vodafone asking to pay an invoice within 5 days.

The invoice reference and the amount are not mentionned.

Could someone help me in some private messages ?

Thank you !

Léa

Re: Invoice issue

Lars — Thu, 28 May 2020 19:45:56 GMT

Hi Léa,

no amount is outstanding for Internet and telephone contracts via cable. Maybe you still have a mobile phone contract and therefore you received the SMS? What is the sender's phone number?

Best regards

Lars

Re: Invoice issue

Lea33 — Mon, 01 Jun 2020 08:10:47 GMT

Hi Lars,

I received a sms from this number : 09001220774

Waiting for your answer,

Best regards,

Léa

Re: Invoice issue

Su — Mon, 01 Jun 2020 08:12:35 GMT

Hi Léa,

I´ll check this issue.

Please send a PN including your mobile phone number and your customer password.

Greetz

Re: Invoice issue

Lea33 — Fri, 05 Jun 2020 09:31:50 GMT

Hi Su,

I could finally solve the problem via e-mail with the customer service.

I thank you for your reactivity and wish you a nice friday !

Léa

Re: Invoice issue

WolfgangF — Sat, 06 Jun 2020 17:44:45 GMT

Hi @Lea33,

I've marked your last return info as a solution.

With that I also close here.

Have a nice rest of the weekend

WolfgangF