Thema "How do I cancel my cable internet contract as I recently moved back to my home country?" in Archiv_Kabel

How do I cancel my cable internet contract as I recently moved back to my home country?

kaslie — Thu, 26 Mar 2020 21:55:34 GMT

How do I cancel my cable internet contract as I very recently moved back to my home country of Iceland?

All the best,

Betreff: How do I cancel my cable internet contract as I recently moved back to my home country?

reneromann — Fri, 27 Mar 2020 00:35:05 GMT

Simplest way: Use the customer selfcare portal and there the relocation service. You enter your new address and provide a scan of your deregistration letter showing that you moved out of Germany.

This should be enough to trigger the cancellation - but keep in mind that you have to pay for another three months after your relocation request has been received by Vodafone.

And please send back the rental devices in time to the Nuremberg address - this has to be done on your own expenses and on your own risk, so please -in your own favour- choose an insured and trackable service and keep the receipt that you sent the devices.

Re: How do I cancel my cable internet contract as I recently moved back to my home country?

Tina — Mon, 30 Mar 2020 08:57:39 GMT

Hello kaslie,

welcome to our community. Nice to see you.

@reneromann has already given you the right hint. Just use our online moving service and put the hook at "Ich ziehe ins Ausland".

Best regards

Tina