Thema "Re: New home internet contract" in Archiv_Kabel

New home internet contract

Venky-Venky — Tue, 14 Apr 2020 03:07:37 GMT

Hi Team,

On Friday I have been confirmed over call about new contract (home internet connection) by one Vodafone executive. And he confirmed that I'll be receiving mail confirmation, but still I didn't receive any. I even tried to check the status of order using the Vodafone portal by providing first name, last name and postal code but no results displayed from that search.

Request you to please let me know where can I check the current status.

Thanks

Venky

Re: New home internet contract

Stephan — Tue, 14 Apr 2020 15:53:34 GMT

Hi VenkyManchala,

we can have a look on that.

For a closer look I need some information from you. Please send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

Re: New home internet contract

Venky-Venky — Tue, 14 Apr 2020 18:08:28 GMT

I have sent you the required details in private message, please check.

Thanks,

Venky

Re: New home internet contract

Stephan — Wed, 15 Apr 2020 13:37:28 GMT

Hi VenkyManchala,

thanks for your dm.

Unfortunately we can't help you here, since you live in a former Unitymedia-area.

Please contact my Unity-colleagues via this channels:

Facebook: https://www.facebook.com/UnitymediaHilfe
Twitter: https://www.twitter.com/UnitymediaHilfe
WhatsApp: https://api.whatsapp.com/send?phone=4917688866310
(Dieser Link öffnet WhatsApp auf Deinem Smartphone und Du bist direkt im Dialog mit Unitymedia Hilfe)
Community: https://community.unitymedia.de

Regards

Stephan