Thema "Re: Change from Red 200 to CableMax 1000! Is it possible?" in Archiv_Kabel

Change from Red 200 to CableMax 1000! Is it possible?

radicalrj — Thu, 19 Mar 2020 14:26:19 GMT

Hi,
I am using Cable200 with FAST 5460 modem from Vodafone.
Can I switch to CableMax 1000 without the Fritzbox option?
Also, how the 7eur/month for Fritzbox works? I will have to pay 40 + 7 until the end of the contract? After that the router is mine?
My location is 10117 Berlin, is CableMax available for me? Can I just order via website?

Re: Change from Red 200 to CableMax 1000! Is it possible?

Nancy — Fri, 20 Mar 2020 12:10:34 GMT

Hello radicalrj,

you do not need to change the HomeBox option. Currently we do not offer this with the FritzBox 6591 either. We leave our devices to you for use during the contract period. You can change your tariff via your customer portal. The Vodafone CableMax 1000 tariff is available for you.

Do you have any further questions?

Best regards

Nancy

Re: Change from Red 200 to CableMax 1000! Is it possible?

radicalrj — Fri, 20 Mar 2020 13:12:52 GMT

Hi @Nancy ,
I still have another question... From the last 3 months, I am having a very very bad upload quality here! (I already have another thread for that!)
If you check this: https://forum.vodafone.de/t5/St%C3%B6rungsmeldungen-Internet-TV/Very-low-upload-speed-I-am-already-paying-for-more-upload/m-p/2147014#M245680
your collegue Wallace offered me a discount, due to my local upload problem situation.

Can you check if I can still have that reduction, if I change the tariff? Thanks!

Re: Change from Red 200 to CableMax 1000! Is it possible?

Stephan — Sat, 21 Mar 2020 15:38:15 GMT

Hi radicalrj,

the discount that Wallace granted you is posted to the invoice in one sum. You have this discount no matter what tariff you switch to now.

Regards

Stephan

Re: Change from Red 200 to CableMax 1000! Is it possible?

radicalrj — Tue, 24 Mar 2020 13:43:12 GMT

Hi @Stephan @Nancy , I just installed the new vodafone router for the cable max, and this is my speed results..
152mbps dowlnoad, and 1.82mbps upload!
Is there anything missing to have the 1000mbps?

Re: Change from Red 200 to CableMax 1000! Is it possible?

Stephan — Wed, 25 Mar 2020 14:04:51 GMT

Hi radicalrj,

the tariff change is meanwhile completed. You sould recive the new speed now.

Regards

Stephan

Re: Change from Red 200 to CableMax 1000! Is it possible?

radicalrj — Thu, 26 Mar 2020 09:19:47 GMT

Just tested today! 95mbps download, and 1mbps upload! I could not upload the screenshot here, is not even loading it...
The ping information shows a lot of timeouts and latency of 100-200ms.

Re: Change from Red 200 to CableMax 1000! Is it possible?

Tina — Fri, 27 Mar 2020 10:28:48 GMT

Hello radicalrj,

this is taken care of by my colleagues in your other thread. Ssince the tariff change is completed, there is nothing more I can do. I close yiur thread now.

Best regards

Tina