Thema "Betreff: Contract rate change." in Archiv_Kabel

Contract rate change.

VictorAvelar — Tue, 11 Jun 2019 08:02:32 GMT

When I made the contract, they told me to ask for a downgrade to a cheaper rate, I was looking through some documents and stumble upon that note in the contract, I guess as expected I forgot to do it in the appointed date (02..11.2018) and therefore I'm paying almost 50 EUR monthly, I will like o have the reduction to a less expensive rate and I want to know if this is still possible.

Thanks for your time and attentions.

Betreff: Contract rate change.

Mav1976 — Tue, 11 Jun 2019 09:43:45 GMT

Hi @VictorAvelar,

what kind of contract do you have (mobile, DSL, cable)?

Betreff: Contract rate change.

VictorAvelar — Mon, 16 Mar 2020 14:19:03 GMT

I have the home internet and phone

Internet & Phone

Mein Tarif: Red Internet & Phone 400 Cable

Betreff: Contract rate change.

Lars — Tue, 17 Mar 2020 16:09:21 GMT

Hi VictorAvelar,

I'll see what tariff you can switch to. Or have you already checked the possibilities in the order confirmation and know which tariff you want to switch to?

Please send me your customer number, name and date of birth by private message. As soon as you have sent the PM, please post a short message here in the thread and answer the questions written above.

Best regards

Lars