Thema "Re: Leaving Germany - cancellation DSL contract" in Archiv_Kabel

Leaving Germany - cancellation DSL contract

Volaristo — Mon, 09 Mar 2020 02:38:39 GMT

Hello,

The questions has been raised many times but I fail to see the full steps to follow with the exact addresses of to whom to write, what to send and to whom send the things when you are definitely moving out of Germany and cancelling your DSL contract. This information should be by the way transparent and available in MeinVodafone. If it is, it well hidden.

So what should I do exactly and accurately.

Betreff: Leaving Germany - cancellation DSL contract

Volaristo — Tue, 10 Mar 2020 13:16:47 GMT

Isn't there anybody from the support who could provide the detailed instructions or indicate where to find them?

Re: Leaving Germany - cancellation DSL contract

Jens-K — Wed, 11 Mar 2020 08:17:35 GMT

Hi Volaristo,

in order to cancel your contract, just send us an e-mail using our contact form: CLICK

We need to know the exact date when you are leaving Germany.

If further information is needed, my colleagues will ask you for it.

Regards,

Jens

Re: Leaving Germany - cancellation DSL contract

Volaristo — Wed, 11 Mar 2020 02:40:26 GMT

Thank you very much, I filled the formular.