Thema "Betreff: Leaving Germany and cancelling contract" in Archiv_Kabel

Leaving Germany and cancelling contract

AAG1 — Wed, 04 Mar 2020 16:23:29 GMT

Hello, I am leaving Germany and need to cancel my phone and home internet contracts. I have all of my documents ready but I do not know where to send them. I only speak English. Please help me to cancel my contract.

Many thanks

*** @AAG1, thread moved from DSL to cable. ***

Betreff: Leaving Germany and cancelling contract

Mav1976 — Tue, 25 Feb 2020 17:16:17 GMT

Hi @AAG1,

What kind of contract we are taking about? Mobile, DSL or cable?

Betreff: Leaving Germany and cancelling contract

AAG1 — Wed, 04 Mar 2020 12:00:42 GMT

Hello there, I have a contract for mobile and another for my cable-router. I got them together with a combination deal. I left Germany on Friday 28th of Feb this year (last week). I have my Abmeldung and am hoping to cancel the contract over the internet.

Thanks so much for any help

Betreff: Leaving Germany and cancelling contract

AAG1 — Wed, 04 Mar 2020 15:44:45 GMT

Sorry, forot to tag you above @Mav1976

Betreff: Leaving Germany and cancelling contract

Mav1976 — Wed, 04 Mar 2020 16:35:07 GMT

Hi @AAG1,

Have a look into that thread. There are some advices. You can send your termination with all your documents via contact form or you wait of a moderator.

The mobile phone contract is a little bit tricky because there isn't a really special termination right. Many providers consider that you can use your mobile phone contract everywhere. But I suggest you also be patient waiting of a moderator.

Betreff: Leaving Germany and cancelling contract

AAG1 — Wed, 04 Mar 2020 18:18:41 GMT

@Mav1976 Thanks so much!