I Want to add WLAN option to my Red Internet & Phone 50 Cable

RAGHAVSHANKAR — Sat, 15 Feb 2020 14:11:43 GMT

Hello Vodafone,

I would like to activate WLAN to my Red Internet & Phone 50 Cable contract.

I am unable to get through to an english speaking Hotline to help me with this.

Its really a pain for customers who are not fluent in German.

It has already been more than 15days since I have received my router and activated my Kabel internet but I am still not able to use it.

Does vodofone have a english speaking hotline that can help with this request?

Any help would be very much appreciated.

Regards,

Raghav shankar

Re: I Want to add WLAN option to my Red Internet & Phone 50 Cable

Stephan — Tue, 18 Feb 2020 10:31:23 GMT

Hi RAGHAVSHANKAR,

if the connection is activated, you can use the internet. Such options a WLAN can be ordered online via the customer portal.

If you need support, we're glad to help you here. Please send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan