Thema "Re: Termination of Kabel Contract" in Archiv_Kabel

Termination of Kabel Contract

Bakshi — Tue, 04 Feb 2020 20:35:00 GMT

Dear Team,

I have recently moved to a new apartment and here Vodafone only provides 16mbps which is very less than what i had, 400mbps.

As i work as a Software Engineer and most of the time work from home i require a good internet speed.

As Vodafone is unable to provide this i would like to terminate the contract as soon as possible.

Can you please assist me here?

Thanks for your support in advance.

Regards,
Bakshi

Re: Termination of Kabel Contract

Stephan — Wed, 05 Feb 2020 07:58:00 GMT

Hi Bakshi,

you reported your move yesterday via our online form. You should already have received a confirmation via email.

Regards

Stephan

Re: Termination of Kabel Contract

Bakshi — Fri, 07 Feb 2020 14:22:44 GMT

Dear Stephan,

I was informed that i might have to pay for 3 months as i am terminating the contract.
But the reason is that the speed which is provided now 16mbps is very less than 400 mbps which i had earlier.

As i work as a software engineer and work from home most of the times i need a good internet speed.

For this reason i have to terminate the contract.

Can you please assist me here?

Thanks & Regards,

Bakshi