Thema "Re: [English] 1 year contract change" in Archiv_Kabel

[English] 1 year contract change

marcosmonteiro — Mon, 20 Jan 2020 16:09:49 GMT

Hello,

I'm going to complete 1 year under my current contract, thus my internet and TV prices could change. I'd like to see the options available for the second year of contract.

Thank you.

Re: [English] 1 year contract change

Lars — Tue, 21 Jan 2020 08:32:20 GMT

Hi marcosmonteiro,

do you still have the order confirmation? There you will also find the prices from the second year of the contract and possible changes. You can also find the order confirmation in the customer portal under the point "Meine Dokumente".

Best regards

Lars

Re: [English] 1 year contract change

marcosmonteiro — Tue, 28 Jan 2020 10:47:14 GMT

Hello, Lars. I did the change last night on "MeinVodafone" portal. However I did not receive any confirmation by email or so. Is it possible to check if the change was really done?

Re: [English] 1 year contract change

Lars — Tue, 28 Jan 2020 15:03:30 GMT

Hi marcosmonteiro,

clearly i can look at it. In which tariff did you want to change?

Please send me your customer number, name, address and date of birth by private message. Write briefly here in the thread as soon as you have sent the PM.

Best regards

Lars