Thema "Re: [English] Cable internet change current tariff" in Archiv_Kabel

[English] Cable internet change current tariff

juanparg — Tue, 14 Jan 2020 14:44:12 GMT

Hi,

first of all I'm sorry I can't write in German.
I currently have the "Red Internet & Phone 200 Cable" tariff which I contracted through check24 and for which I pay 19.90 euros per month. As I get from check24, after the first year of contract I could lower the speed to 50 Mb/s and pay 29,90 during the second year.
I would like to know how I can do this.
Thank you very much in advance.

Re: [English] Cable internet change current tariff

Stephan — Tue, 14 Jan 2020 20:48:09 GMT

Hi juanparg,

welcome to our Community. You've come to the right place.

Please send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

Re: [English] Cable internet change current tariff

juanparg — Wed, 15 Jan 2020 07:05:57 GMT

Hello,

thanks for your swift reply. I have already sent you a private message.

Regards.

Re: [English] Cable internet change current tariff

Thomas — Thu, 16 Jan 2020 09:17:13 GMT

Hi juanparg,

the tariff change is already stored. It takes place on 27.02.20 and you will then also receive a confirmation.

Regards

Thomas

Re: [English] Cable internet change current tariff

juanparg — Thu, 16 Jan 2020 09:23:17 GMT

Hi,

thank you very much!

Regards.

Re: [English] Cable internet change current tariff

Thomas — Thu, 16 Jan 2020 12:35:56 GMT

Hi juanparg,

not for that. Do you have any questions or can we close here?

Regards

Thomas

Re: [English] Cable internet change current tariff

juanparg — Thu, 16 Jan 2020 13:20:10 GMT

Hi Thomas,

you can close it, all my concerns are solved.

Thanks again.

Regards.

juanparg

Re: [English] Cable internet change current tariff

Stephan — Mon, 20 Jan 2020 06:23:13 GMT

So shall it be.

This thread is closed.

Regards

Stephan