Thema "Re: Phone contract termination" in Archiv_Kabel

Phone contract termination

tonis2 — Mon, 13 Jan 2020 10:32:31 GMT

Hello,

I would like to terminate my phone contract, i have been waiting for a year now untill the contract terms have ended, it is really hard to find where the ending must be done, so perhaps someone here can help me.

Thanks

Re: Phone contract termination

Stephan — Mon, 13 Jan 2020 16:43:07 GMT

Hi tonis2,

you can cancel your contract via this form or we can handle this for you.

What do you prefer?

Regards

Stephan

Re: Phone contract termination

tonis2 — Tue, 14 Jan 2020 08:49:28 GMT

If thats no trouble, you can handle it for me.
What information do you need from me ?

Re: Phone contract termination

Stephan — Tue, 14 Jan 2020 14:35:23 GMT

Hi tonis2,

please send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

Re: Phone contract termination

Stephan — Thu, 16 Jan 2020 14:20:35 GMT

Hi tonis2,

thanks for your pm.

Are you sure that you have cable internet with us? I can't find a customer account under that address.

Regards

Stephan

Re: Phone contract termination

MichaM — Mon, 20 Jan 2020 13:00:43 GMT

Hi tonis2,

sorry to hear you want to cancel your mobile tariff with us - at least that's what I gather from what Stephan wrote since you don't seem to have a Kabel contract with us.

In any case, if you send me a private message I will assist you with this issue.

Best regards

Micha