Moving out of Germany and need to cancel my cable internet contract

Lili3 — Sat, 11 Jan 2020 20:28:51 GMT

Dear Sir/Madam,

I am leaving Germany on March 1st and need to cancel my cable internet contract. The customer care is only in German and they can't answer my questions. Can someone please guide what is the process to get this done? My husband is being transferred by my company, can I skip the 3 months advice because of that?

Thanks in advance,

Lilian

*** @Lili3, thread moved from MeinVodafone, MeinKabel & E-Mail to Internet, Telefon & TV über Kabel. ***

Re: Moving out of Germany and need to cancel my cable internet contract

Thomas — Mon, 13 Jan 2020 07:17:21 GMT

Hi Lili3,

the contract can be terminated with a period of notice of 3 months There is no way to avoid the deadline. It begins with the day of the move. We can work on this if you like. Send me your customer number, name, date of birth and address in a private message. Afterwards you reply again here in the post.

Regards

Thomas

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Moving out of Germany and need to cancel my cable internet contract

Re: Moving out of Germany and need to cancel my cable internet contract