https://forum.vodafone.de/t5/Archiv-Kabel/Contract-Issue/m-p/2368968#M342257 Dear All,<P><BR /></P><P>In August 2019 someone from UnityMedia came to my home and told Vodafone is changing all its DSL to UnityMedia and took details from my Vodafone contract and created a contract. Next Day I inquired from Vodafone and the denied any such thing so I replied to that unityMedia person to cancel and do not proceed after that I ignored this thing and today I saw unityMedia is debiting money from my bank every month.</P><P>I do not have any UnitiyMedia device they have not setup any connection which I can see at my home so I assumed they have already cancelled but they have not.</P><P><BR /></P><P>Can someone help me here to cancel and sort out this issue, I can see currently I am paying unfortunately for two DSL (Vodafone (existing) and UnityMedia (faslyly created))</P> Mon, 02 Dec 2019 10:34:51 GMT Anonym87989 2019-12-02T10:34:51Z https://forum.vodafone.de/t5/Archiv-Kabel/Contract-Issue/m-p/2368968#M342257 Dear All,<P><BR /></P><P>In August 2019 someone from UnityMedia came to my home and told Vodafone is changing all its DSL to UnityMedia and took details from my Vodafone contract and created a contract. Next Day I inquired from Vodafone and the denied any such thing so I replied to that unityMedia person to cancel and do not proceed after that I ignored this thing and today I saw unityMedia is debiting money from my bank every month.</P><P>I do not have any UnitiyMedia device they have not setup any connection which I can see at my home so I assumed they have already cancelled but they have not.</P><P><BR /></P><P>Can someone help me here to cancel and sort out this issue, I can see currently I am paying unfortunately for two DSL (Vodafone (existing) and UnityMedia (faslyly created))</P> Mon, 02 Dec 2019 10:34:51 GMT https://forum.vodafone.de/t5/Archiv-Kabel/Contract-Issue/m-p/2368968#M342257 Anonym87989 2019-12-02T10:34:51Z https://forum.vodafone.de/t5/Archiv-Kabel/Contract-Issue/m-p/2368969#M342258 Hi aftab85,<BR /><BR />please contact our customer support ( Social Media ). We need to have a look at your customer account to solve your problem. <BR /><BR /><A href="https://www.unitymedia.de/privatkunden/kontakt/" target="_blank" rel="noopener noreferrer follow">Contact<BR /><BR /><BR /></A>Greetings from Ricky<BR /> Fri, 06 Dec 2019 10:35:13 GMT https://forum.vodafone.de/t5/Archiv-Kabel/Contract-Issue/m-p/2368969#M342258 Ricky 2019-12-06T10:35:13Z