Thema "Re: Tarife Wechseln 500 nach 100" in Archiv_Kabel

Tarife Wechseln 500 nach 100

somu — Sun, 27 Oct 2019 21:25:10 GMT

Dear Sir/Madam,

I want to change my contract Tarif from current 500 to 100 (young) as its my 2nd year of contract and I do not wish to continue with 500. It is not making any difference for me as my devices are compatible till 100 Mbps only, Also 100 Mbps for me as single person in house with 2 devices is sufficent. Please change my tarif for rest contract period.

Thank you.

Kind regards

Re: Tarife Wechseln 500 nach 100

Nancy — Mon, 28 Oct 2019 12:49:30 GMT

Hello somu,

I'd be happy to look at your contract and help you. Please send me a private message with your customer number, name, date of birth and address. Subsequently, you announce yourselves again here in the thread.

Best regards

Nancy

Re: Tarife Wechseln 500 nach 100

Nancy — Tue, 29 Oct 2019 07:53:47 GMT

Hello somu,

I looked at your contract. I will gladly change your tariff to Red Internet & Phone 100 Cable for 34,99 Euro. Just let me know if you want me to, and I'll get everything ready for you.

Best regards
Nancy

Re: Tarife Wechseln 500 nach 100

somu — Wed, 30 Oct 2019 16:47:07 GMT

Hello Nancy,

yes I would like to change. As I don't know about the process much, I have a few questions

1. would it take long or my connection would be stopped in between the change in tariff?

2. would it cost me to change my tariff as when I signed the contract last year, your representative said that I have a choice to change my tariff free of cost once in the duration of 2 years.

Thank you.

Kind regards

Re: Tarife Wechseln 500 nach 100

Nancy — Thu, 31 Oct 2019 07:47:15 GMT

Hello somu,

I will change your tariff seamlessly, you have no interruption and no costs arise for you for this change. Can I change your contract for you?

Best regards

Nancy

Re: Tarife Wechseln 500 nach 100

somu — Thu, 31 Oct 2019 14:55:45 GMT

Hello Nancy,

yes please do it soon. As it will be helpfull to be with new teriff (100 Mbps: 34,99) and this speed is sufficient for me from November 2019. So I hope it will be changed till end September 2020 (or till my contract period ends).

Thank you.

regards

Re: Tarife Wechseln 500 nach 100

Thomas — Sat, 02 Nov 2019 12:26:52 GMT

Hi somu,

the change has been requested and should take place today during the day.

Regards

Thomas

Re: Tarife Wechseln 500 nach 100

somu — Wed, 06 Nov 2019 18:17:03 GMT

Hello Thomas,

thank you very much for your support.

Kind regards

Somu

Re: Tarife Wechseln 500 nach 100

Thomas — Thu, 07 Nov 2019 06:16:36 GMT

Hi somu,

you're welcome. Do you still have questions or can the thread be closed?

Regards

Thomas

Re: Tarife Wechseln 500 nach 100

somu — Tue, 12 Nov 2019 09:36:58 GMT

Hello Thomas,

thank you. You can close the thread as this was the only request.

regards,